Delivery Policy
Please see below the prices for delivery :
Standard Delivery (2-4 working days)
Parcels up to 2Kg - £3.50
Parcels up to 35Kg - £6.99
Express Delivery (1 working day)
Parcels up to 2Kg - £4.99
Parcels up to 29.99Kg - £12.99
Premium Delivery (pre 1pm)
Shipments up to 29.99Kg - £15.99
Pallet Delivery (1-3 working days)
Shipments over 35kg - From £69.99
DR Product Deliveries
Products with SKU Suffix DR are subject to the below delivery prices:
1-2 Working Days Small Parcel Delivery - £14.99
1-2 Working Days Standard Pallet Delivery - £149.99
1-2 Working Days Oversized Pallet Delivery - £199.99
NEXT WORKING DAY DELIVERY
This service is available at checkout for a small extra cost, as outlined below. This is not a guaranteed service, and although put on a 24hour service, this may not be met and occasionally will take up to 48hours. Some extended areas, will not receive a 24 hour service as this is not achievable, if you think you are in one of these area, please enquire first before purchasing this express service.
- The cut-off time is 3pm* for same day dispatch on selected products.
- Orders placed from Friday will be delivered Monday or Tuesday the following week.
- Any orders placed on Saturday and Sunday will be dispatched on Monday the following week.
PRE 1PM DELIVERY
Please note this type of delivery is only inclusive of working days - should you purchase an item on a Friday (before 3pm) for example, this will be delivered on the following Monday before 1pm. If your order does not reach you before 1pm please contact our support team for them to rectify the situation.
Disclaimer
Through continuous optimization, we try to select packaging materials as environmentally friendly as possible.
You will not receive the individual calculation of your shipping costs until you have placed the products in the shopping cart. The delivery of our items can only take place in the UK.
Exclusions do apply, such as, R.O. Ireland and surcharges are applied for extended areas depending on the courier used for delivering your goods, these costs will be automatically applied at checkout once the delivery postcode has been confirmed. As mentioned before, Surcharge and extended areas cannot guarantee next working day due to the location of the shipping address but you still may be charged premium rates if this service is chosen. There may be surcharges that are not included in the standard price that we may have to contact you before dispatching the goods to collect from yourself.
Kindly note that once your order leaves our warehouse, the courier has liability of your parcel. For any queries such as late deliveries, parcel location ect. please contact the courier.
If the shipment is via a forwarding agent, the forwarding service provider will contact you at the time of delivery. We ship several times a day. If you order in the morning, we can ship the goods on the same day by 15:00. Thanks to our fully automated warehouse, you will receive a tracking link via e-mail immediately after shipment.
Please note: if your goods require a pallet shipment, a call to confirm delivery will be made before the order is dispatched and if you are not available for delivery, a redelivery fee will be charged.
*The dispatch cut off time for a pallet order is 11am.
Depending on the shipping service provider, tracking can only be activated after 12 hours. We ask for your understanding. We are currently not offering shipments to the EU.
International shipping
All shipments made outside of the UK may incur additional customs charges for you (the customer). Please contact us before placing an order.