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Privacy Policy

Privacy – Data protection declaration

As a responsible person within the meaning of the data protection regulations, we inform you below about the processing of your personal data by us.

I. The term personal data and other important terms Personal data are, in simple terms, all information relating to you personally as a data subject. Provisions on what the term "personal data" means and what other terms important for the following data protection information mean can be found in Article 4 of the GDPR (General Data Protection Regulation).
II. the name and contact details of the controller; Contact details of the Data Protection Officer are, in simple terms, the person who decides, alone or together with others, on the purposes and means of processing personal data. The name and contact details of the controller can be found in our provider identification / our imprint.
III. Purposes of the processing of your personal data; Legal bases for processing
We process your personal data in the course of our activities for the purposes listed below in accordance with the respective legal bases.

  1. In order to carry out pre-contractual measures arising from a request from you, the processing of your personal data shall be carried out on the basis of the consent given by you in accordance with Article 6 (1) (a) GDPR or on the basis of: Article 6 (1) (b) GDPR.
  2. In order to safeguard our legitimate interest in answering enquiries and in carrying out other measures arising from a request from you, the processing of your personal data shall be carried out on the basis of the information you have provided. Consent pursuant to Article 6 (1) (a) GDPR or on the basis of Article 6 (1) (f) GDPR.
  3. For the performance of a contract to which you are a party, the processing of your personal data shall be carried out on the basis of the consent given by you in accordance with Article 6 (1) (a) GDPR or on the basis of Article 6 (1) (b) GDPR.
  4. For the purpose of carrying out measures for the purpose of advertising, the processing of your personal data shall be carried out either on the basis of your consent in accordance with Article 6 (1) (a) GDPR or on the basis of Article 6 (1) (f) GDPR .
  5. In order to safeguard our legitimate interest in the maintenance of the proper operation of our website, in the provision of user-friendly functions and in the analysis of the use of our website, the Processing of your personal data on the basis of Article 6 (1) (f) GDPR.
  6. In order to safeguard our legitimate interest in enforcing our rights and in defending against our claims, the processing of your personal data is carried out on the basis of Article 6 (1) (f) GDPR.

Our systems are secured according to the state of the art by technical and organizational measures in order to protect your personal data from access, alteration or dissemination by unauthorized persons as well as from loss and destruction.
Information on the processing of your personal data for the individual processing purposes can be found in the relevant further information in the context of this data protection declaration.

IV. transfer of your personal data to third parties; Categories of recipients of your personal data Insofar as this is necessary for the purpose of processing your personal data, we transmit your personal data to third parties within the scope of the legal requirements. Detailed information on the transfer of your personal data to third parties for the individual processing purposes can be found in the corresponding further information in the context of this data protection declaration. In cases of the transfer of your personal data to third parties, the scope of the transmitted data is limited to the minimum required.

V. Scope of the processing of your personal data for the individual processing purposes
In the following, we inform you in detail about the processing of your personal data for the various processing purposes.
Your personal data will be deleted if it is no longer needed for processing for the respective processing purpose, unless we are allowed to continue to process the data for another processing purpose within the scope of the legal requirements and in accordance with the information in this data protection declaration.

1. Use of our website for information purposes.
If you visit our websites without providing us with information, we only process the personal data of you that your browser transmits to our server. 

This is the following data, which is technically necessary to show you our website and to ensure stability and security:

  • the page you are accessing
  • Date and time of the request
  • Amount of data transferred
  • Source or reference from where you got to the page
  • Browser scan you are using
  • Operating system you are using
  • Your IP address

The processing of your personal data is carried out on the basis of Article 6 (1) (f) GDPR in order to safeguard our legitimate interest in maintaining the proper operation of our website.

Your personal data will be deleted after 6 months, unless it is further needed for the assertion of rights or the enforcement of claims due to measures against the proper operation of our website. In this case, the deletion shall take place immediately after the completion of the relevant procedure. This information is temporarily stored in a so-called server log file for 7 days. The following information is collected without your intervention and stored until automated deletion:

  • IP address of the requesting computer,
  • The date and time of access,
  • Name and URL of the retrieved file,
  • Website from which access is made (referrer URL),
  • browser and, if applicable, the operating system of your computer and the name of your access provider.

The temporary storage of the IP address by the system is necessary to enable delivery of the website. To do this, the IP address must be stored for the duration of the session. The storage in log files is done to ensure the functionality of the website. In addition, the data is used to optimize the website and to ensure the security of the information technology systems. This data is not stored together with other personal data. The legal basis for data processing is Article 6(1) of the lit. f GDPR.

2. Processing of enquiries
If you contact us with a request or a request, we process the personal data and information/documents you provide.

Regardless of how you send us your request or request, these may include:

  • Date and time of contact
  • Name data
  • Contact
  • Data on inquiry/concerns
  • information/documents submitted

The processing of your personal data and the information/documents transmitted will be carried out on the basis of the consent given by you in accordance with Article 6(6). 1 (a) GDPR in reply to your request or on the basis of Article 6 (1) (b) GDPR for the implementation of pre-contractual measures or on the basis of Article 6 (1) (b) GDPR for the performance of a contract to which you are a party or on the basis of Article 6 (b). 1 (f) GDPR to safeguard our legitimate interest in responding to requests/concerns and in implementing other measures related to the processing of enquiries/concerns. Insofar as we provide a contact form and you contact us via this contact form, you give your consent by sending your message with the following content, about which you will be informed separately in the contact form: "I consent to the processing of my e-mail address and the other personal data i have provided for the purpose of replying to my communication.

I can revoke this consent at any time and without giving reasons with effect for the future. The legality of the processing carried out until the revocation shall remain unaffected in the event of revocation. You can revoke your consent at any time and without giving reasons with effect for the future. For this purpose, a corresponding notification to the responsible person is sufficient, whose contact details can be found in the information provided to the controller. The legality of the processing carried out until the revocation remains unaffected in the event of revocation.

Insofar as this is necessary for the processing of your request/concern, we transmit your personal data to third parties within the scope of the legal requirements. In cases of the transfer of your personal data to third parties, the scope of the transmitted data is limited to the minimum required.

Your personal data will be deleted if your request/concern has been clarified, unless we are allowed to continue to process the data for another processing purpose within the scope of the legal requirements and in accordance with the information in this data protection declaration.

3. Fulfilment of contracts
If you provide us with personal data for the purpose of concluding a contract or in connection with the creation of a customer account, we process the data you provide for the execution of the contract.

This is your customer data (e.g. your name and address) and the contract data (e.g. information about the products in the contract as well as payment and delivery information). Your personal data will be processed on the basis of Article 6 (1) (b) GDPR for the performance of a contract to which you are a party.

Insofar as this is necessary for the fulfilment of the contract with you, we transmit your personal data to third parties within the scope of the legal requirements. This transmission is made to the service providers involved in the execution of the contract. These are the providers of the processing tools we use. These are also the companies responsible for transport. In addition, these are the payment service providers entrusted with the payment matters. Insofar as you use the payment service provider PayPal for the processing of payment transactions, we expressly point out that the PayPal data protection declaration applies to all PayPal transactions: https://www.paypal.com/ .

In the cases of the transfer of your personal data to third parties, the scope of the transmitted data is limited to the minimum required.
Your personal data will be deleted after the expiry of the tax and commercial retention periods of 6 or 10 years, unless we may continue to process the data for another processing purpose within the scope of the legal requirements and in accordance with the information in this data protection declaration.

4. Advertising by newsletter and other emails

We may send cart abandoment emails to help you complete your purchase. When we collect your email address fduring the course of a sale, we have a legitimate interest to contact and help you complete your purchase. 

Cart abandoment emails are considered a type of contact which supports customers to complete their purchase. When a person puts items in their basket, this shows they have interest in purchasing from us. If we collect an email address in the process of sale, we can rely on legitimate interest to send cart abandoment emails.

When you sign up for our newsletter, we process the email address you provide - and if you also provide further personal data - to send you information about our offers by email.

In this respect, the only obligation is to provide your e-mail address. If you voluntarily provide further personal data, we may process this data in order to address you personally in the newsletter.

When you sign up for our newsletter, you give your consent with the following content: "I agree to be informed by e-mail about interesting offers and therefore consent to the processing of my e-mail address and the other personal data I provide for the purpose of sending the newsletter. I can revoke this consent at any time and without giving reasons with effect for the future. The legality of the processing carried out until the revocation shall remain unaffected in the event of revocation.' The registration for our newsletter takes place in the so-called double-opt-in procedure.
This means: After registration, you will first receive an e-mail with a notification of registration for the newsletter, together with a request for confirmation of the registration. Your confirmation of registration is required in order to document the required consent to the sending of the newsletter and to be able to recognize registrations on third-party e-mail addresses. In connection with the registrations for the newsletter and the confirmations, the IP address as well as the date and time are logged in order to be able to prove the granting of consent in accordance with the legal requirements.

Your personal data will be processed on the basis of your consent in accordance with Article 6 (1) (a) GDPR.


You can revoke your consent at any time and without giving reasons with effect for the future. For this purpose, a corresponding notification to the responsible person is sufficient, whose contact details can be found in the information provided to the controller. The legality of the processing carried out until the revocation remains unaffected in the event of revocation. If you withdraw your consent or unsubscribe from our newsletter, your e-mail address and any other data transmitted will be deleted immediately, unless we may continue to process the data for another processing purpose within the scope of the legal requirements and in accordance with the information in this data protection declaration.

5. Advertising by letter mail
We process the personal data you provide at first and last name and address, if necessary, for the sending of information about our offers by letter mail.

The processing of your personal data is carried out in this respect on the basis of Article 6 (1) (f) GDPR in order to safeguard our legitimate interest in the implementation of advertising measures by letter mail.

You can object to the processing of your personal data for the purpose of carrying out advertising measures by letter mail at any time. For this purpose, a corresponding notification to the responsible person is sufficient, whose contact details can be found in the information provided to the controller.

If you object to the processing of your personal data for the purpose of carrying out advertising measures by letter mail, the personal data you provide will be deleted immediately at first and last name and address, unless we are allowed to continue to process the data for another processing purpose within the scope of the legal requirements and in accordance with the information in this data protection declaration.

6. Use of cookies
We use so-called cookies in our website.

These are small files that are stored on your device and through which certain information is transmitted to us. The use of cookies is used to enable you to use certain functions and to make our offer more user-friendly overall.
Some of the cookies we use are deleted after the end of the browser session, i.e. after closing your browser (so-called session or session cookies). Other cookies remain on your device even after the end of the browser session, i.e. after closing your browser, and allow us or our partner companies (third-party cookies) to recognize you on your next visit to our website (so-called Persistent Cookies). Some of the cookies we use are technically necessary to enable you to use certain features. This is the case, for example, with regard to the storage of entries in connection with the use of the shopping cart function. The processing of your personal data shall be carried out on the basis of Article 6 (1) (b) GDPR for the implementation of pre-contractual measures taken at your request as a data subject or on the basis of Article 6 (1) (b) GDPR for the performance of a contract to which you are a party or on the basis of Article 6 (1) (f) GDPR in order to safeguard our legitimate interest in providing the most user-friendly functions possible. Insofar as we or our partner companies use cookies for range measurement purposes or for marketing purposes, you may be able to obtain detailed information on this subject from the relevant further notices within the scope of this data protection declaration. You can prevent the storage of cookies by setting your browser software accordingly. If necessary, please refer to the program help for the browser you are using to see how the corresponding setting can be made. However, we would like to point out that in this case you may not be able to use all functions of our website to the full extent. As an example, we refer to the information about the following popular browsers:

Chrome: https://support.google.com/  
Firefox: https://support.mozilla.org
Opera: https://help.opera.com/en/latest/web-preferences/#cookies 
Internet Explorer: https://support.microsoft.com/
Safari: https://support.apple.com/ 

7. Use of Google Analytics
We use Google Analytics, a web analysis service of Google Inc. ("Google" ) in our website. The processing of your personal data takes place in this respect on the basis of Article 6 (1) (f) GDPR in order to safeguard our legitimate interest in the analysis of the use of our website.

Google Analytics uses so-called "cookies".

These are text files that are stored on your computer and enable an analysis of your use of our website. The information generated by the cookie about your use of our website is usually transmitted to a Google server in the USA and stored there. In this context, we would like to point out that the code "anonymizeIp" has been added to our website Google Analytics. This ensures an anonymised collection of IP addresses (so-called IP masking) that your IP address is previously used by Google within Member States of the European Union or in other contracting states of the Agreement on the European Economic Area. reduced in order to exclude a personal reference. Only in exceptional cases will the full IP address be transmitted to a Google server in the USA and truncated there. On our behalf, Google will use this information to evaluate your use of our website, to compile reports on website activity and to provide other services related to website activity and internet usage to us as website operators. The IP address transmitted by your browser within the scope of Google Analytics will not be merged with other data from Google.

You can prevent the storage of cookies by setting your browser software accordingly. Please check the program help for the browser you are using, if necessary, how the corresponding setting can be made. However, we would like to point out that in this case you may not be able to use all functions of our website to the full extent. You can also prevent the collection of data generated by the cookie and related to your use of our website (including your IP address) to Google and the processing of this data by Google by downloading and installing the browser plug-in available at the following link.

Alternatively, you can prevent the future collection of your data by Google Analytics by setting an opt-out cookie. You set this cookie by clicking on this link. Please note that the opt-out cookie only works in this browser and for this website. If you delete the cookies in your browser, you must click on the link again. For more information about the terms of use between us and Google for privacy, see https://www.google.com/analytics/terms.html and more information about Google's privacy policy.


The new feature of "Enhanced Conversions" from Google Ads is now in use on this website.
Google is subject to the Privacy Shield Agreement and thus ensures compliance with European data protection law.
https://www.privacyshield.gov/participant?id=a2zt000000001L5AAI&status=Active  

8. Enforcement of our rights and defense against us against claims
We may process your personal data in order to safeguard our legitimate interest in the enforcement of our rights and in the defense against claims directed against us. In this case, your personal data will be processed on the basis of Article 6 (1) (f) GDPR.

Insofar as this is necessary to safeguard our legitimate interest, we transmit your personal data to third parties within the scope of the legal requirements. This transmission is made to the participating providers of debt collection services or to our lawyers. In cases of the transfer of your personal data to third parties, the scope of the transmitted data is limited to the minimum required.

Your personal data will be deleted after the completion of the procedure, but at the earliest after the expiry of the tax and commercial retention periods of 6 or 10 years, unless we may continue to process the data for another processing purpose within the scope of the legal requirements and in accordance with the information in this data protection declaration.

VI. Duration for which your personal data will be stored or criteria for determining this duration your personal data will be deleted if they are no longer needed for processing for the respective processing purpose, unless we are allowed to continue to process the data for another processing purpose within the scope of the legal requirements and in accordance with the information in this data protection declaration.

Information on the duration for which your personal data will be stored or the criteria for determining this duration can be found in this Privacy Policy for the processing of your personal data for each processing purpose.

VII. Your rights
1. Overview In order to ensure a fair and transparent processing of personal data, you as a data-affected person are entitled to the following rights in accordance with the data protection regulations:

  • the right to be provided in accordance with Article 15 GDPR,
  • the right to be rectifier under Article 16 GDPR,
  • the right to erasure under Article 17 GDPR,
  • the right to restrict processing under Article 18 GDPR,
  • the right to data portability under Article 20 GDPR
  • the right to revoke consent given at any time in accordance with Article 7(3) GDPR,
  • the right to object to the processing under Article 21 GDPR, about which we inform you separately below
  • and the right to complain to the supervisory authority under Article 77 GDPR, about which we inform you separately below.

2. Your right to object to the processing
OF THE PROCESSING OF PERSONAL DATA IS RESPONSIBLE IF THE PROCESSING IS RESPONSIBLE TO THE RESPONSIBLE INTERESTS OF THE RESPONSIBLE OR A THIRD, IF NOT THE INTERESTS OR FUNDAMENTAL RIGHTS AND FUNDAMENTAL FREEDOMS OF THE AFFECTED PERSON THAT REQUIRE THE PROTECTION OF PERSONAL DATA, INTHEUTHEUIC, INSPECIAL WHEN IT IS AT THE AFFECTED PERSON, 1 BOOK F) GDPR.

YOU AS AFFECTED PERSON HAVE THE RIGHT, FROM THE BACKGROUND FROM YOUR SPECIAL SITUATION, ANY AGAINST THE PROCESSING OF PERSONAL DATA, THE BACKGROUND OF ART. 6 ABS.

1 LETTER F) GDPR IS, CONTRARY; THIS ALSO FOR A ON THIS DETERMINATIONS SUPPORTED PROFILING. IF YOU ARE USING YOUR DISCLAIMER, WE DO NOT USE YOUR PERSONAL DATA MORE, IT IS NOT, WE CAN USE PROTECTION OF GREEN FOR THE PROCESSING THAT YOUR INTERESTS, RIGHTS AND FREEDOMs AS AFFECTED PERSON, OR THE WORKING SERVICE OF THE IF WE ARE PROCESSING YOUR PERSONAL DATA TO DIRECTLY USE, SO AS A AFFECTED PERSON YOU HAVE THE RIGHT, ANY TIME AGAINST THE PROCESSING OF PERSONAL DATA TO THE COMPANY OF THE COMPANY IN THE COMPANY; THIS ALSO FOR THE PROFILING, IF IT IS WITH DIRECT ADVERTISING IN CONNECTION. AS A AFFECTED PERSON OF THE WORKING FOR DIRECT ADVERTISING, YOUR PERSONAL DATA WILL NOT BE MORE FOR THIS.

3. Your right of complaint to the supervisory authority
As a data subject, you have the right to lodge a complaint with a supervisory authority, in particular in the Member State of your place of residence, your place of work or the place of alleged infringement, without prejudice to any other administrative or judicial remedy, if you believe that the processing of personal data concerning you is in breach of the requirements of the DS-GMO.

Newsletter Our free newsletter informs you regularly by e-mail about new products and special promotions.

Your data entered here will only be used to personalize the newsletter and will not be passed on to third parties. You can unsubscribe from the newsletter at any time or withdraw your consent at any time by e-mail to info@infinite-solar.co.uk. Your data will be deleted within 3 months after the end of the newsletter reception, provided that no statutory retention obligations conflict with the deletion. By submitting the data you have entered, you consent to the data processing and confirm our data protection declaration.

If you wish to receive the newsletter offered on the website, we require an e-mail address from you as well as information that allows us to verify that you agree with the owner of the e-mail address provided and with the receipt of the newsletter.

We use the so-called double opt-in procedure to ensure an understandable newsletter dispatch. In the course of this, the potential recipient can be included in a distributor. The user is then given the opportunity to legally confirm the registration by means of a confirmation e-mail. Only when the confirmation is made, the address is actively included in the Distributor.

We use this data exclusively for the dispatch of the requested information and offers. Mailjet is used as newsletter software. Your data will be transmitted to Mailjet. Mailjet is prohibited from selling your data and using it for purposes other than sending newsletters. Mailjet is a UK certified provider, which has been selected according to the requirements of the General Data Protection Regulation and the Federal Data Protection Act.

Further information can be found here: https://documentation.mailjet.com/hc/en-us/

You can revoke your consent to the storage of the data, the e-mail address and their use for sending the newsletter at any time, for example via the "Unsubscribe" link in the newsletter. The data protection measures are always subject to technical renewals for this reason, we kindly ask you to inform yourself about our data protection measures at regular intervals by inspecting our data protection declaration.

VIIII. Information on the basis for the provision of your personal data If you wish to enter into a contract with us or contact us with a request, the provision of your personal data is necessary for the conclusion of a contract or the processing of your request. You are not obligated to provide your personal data. However, failure to provide your personal data would mean that we do not enter into a contract with you or that we do not Do not process your request.

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